Entourage Automated Medication Dispenser
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Worried About Mom Missing Her Pills?
What if you could …
- Safely manage your loved one’s medications, from anywhere, using your cellphone or any internet-capable device?
- Always access their complete current medication regimen and history? No memorization. No forgetting important details at the doctor’s office.
- Safely keep your loved one out of the hospital or nursing home, allowing them to live independently at home, where they most want to be?
- Find solutions to these problems and more at very affordable prices?
Entourage Medication Management System
Healthier together
For older patients, following a medication regimen is critical to maintaining good health. With 28.5% of those 65 and older living alone, and 40% of older adults experiencing memory impairment, remembering to take medication can be challenging.
The Entourage Boss dispenser takes over the responsibility, relieving you and your loved one from memorizing their medication regimen. It’s simple and secure
How the Entourage Medication Management System Works
Caregiver Enters Details
A caregiver enters the details of the medication regimen into the Bossy app and loads the dispenser with the prescribed medications.
Dispenser Locked
The dispenser stays securely locked until it’s time for the patient to take their medication.
Notification Alerts
When it’s time to take medications, the Boss dispenser sends visual, audible, and electronic alerts to the patient and selected healthcare team members.
Safe Medication Dispensing
The medications are dispensed only when the patient or caregiver confirms they are ready to take them, preventing errors such as overdosing or tampering.
Automated Medication Dispenser Comparison
| Feature | Big Boss | Boss | Medacube | HERO |
|---|---|---|---|---|
| Automated Pill Dispenser | ✔ | ✔ | ✔ | ✔ |
| Remote Control Delivery | ✔ | ✔ | ✘ | ✘ |
| Max Unique Medications | 24 | 12 | 12 | 10 |
| Max number of 90-supply prescriptions | 12 | 6 | 4 | 10 |
| Health Sensor Connection Center | ✔ | ✔ | ✘ | ✘ |
| Multiple Users | ✔ | ✔ | ✘ | ✘ |
| Manage Multiple Machines | ✔ | ✘ | ✘ | ✘ |
| Battery Backup | ✔ | ✔ | ✘ | ✘ |
| Control Application (iOS and Android) | ✔ | ✔ | ✔ | ✔ |
| Accurate Realtime Inventory | ✔ | ✔ | ✔ | ✘ |
| Notifications: Electronic, Aural, Visual | ✔ | ✔ | ✘ | ✘ |
| Cartridges: Unique SN# and Trackable | ✔ | ✔ | ✘ | ✘ |
| Designed for Repair | ✔ | ✘ | ✘ | ✘ |
| Price (New, without discounts) | $1,399 | $799 | $1,799 | $45/m |
Why Choose the Entourage Boss Dispenser?
Easy Setup and Easy to Load
Just plug in, load up to 12 medications, and you’re good to go. Works with large pills, gel capsules, and small pills.
Prevents Overmedicating
Prevents overmedicating by requiring interaction before dispensing. Confirmation ensures no mistakes
Highly Secure
The dispenser locks 24/7, sends alerts if tampered with, and securely stores medication data in the cloud
Convenient Refill Reminders
Never miss a refill again. The Bossy app sends reminders when it's time to restock the dispenser.
Frequently Asked Questions
Yes. Authorized users can update the medication regimen using the Bossy app. You will still need to load the pills manually.
If your patient doesn’t have Wi-Fi access, we recommend that you either use your mobile phone as a hotspot or purchase an inexpensive phone ($50-$75), and use it as a Wi-Fi hotspot to connect to the internet.
Yes, the Bossy app can track all of a user’s medications whether or not they are loaded into a Boss dispenser.
Yes. An authorized caregiver can control the number of doses, as well as the time and frequency a patient receives medication, for all medications contained in the Boss dispenser. The medications can be dispensed via a custom program setting or on an individual basis using the Bossy app. Either Boss dispenser can be controlled remotely, so doses can be dispensed when the caregiver is not in the patient’s presence. Also, the dispenser will send alerts if someone tries to move or access the medications without proper authorization.
Indefinitely. The system does not automatically limit the amount of a medication that can be predispensed during a certain time period. Note: Only authorized users can predispense medications.
Yes. Authorized users can update the medication regimen using the web account.
Yes. Bossy can be set for the simplest to the most complicated medication regimens.
You will receive alerts when she takes her medications. If she doesn’t push the dispense button or remove the medications from the cup, alerts will be sent to healthcare team members.
If your mother doesn’t have a cellphone, you may want to provide her with one so you two can converse while she is taking her medications.
Yes. Bossy can be set for the simplest to the most complicated medication regimens.
Yes. Authorized users can update the medication regimen using the web account.
Yes, but initial setup requires access to a smartphone with the Bossy application installed. The phone can be used to access many of the Boss’s advanced features.
Yes. The Bossy app is available for both iOS and Android.
The authorized user must push the dispense button on the front of the dispenser or use the Bossy application installed on their phone to start the dispensing process. This process takes approximately 20 seconds to complete. An authorized user can start this process by using the Bossy app while not physically present at the machine.
Yes. Actually, a Boss dispenser can be programmed for more than two users. Each individual’s regimen is set separately, and the Boss will notify the correct patient when it is time to take medication.
Yes. Hard or soft gel caps work just fine with the Boss, but “gummy” pills may jam the transport mechanism. Do NOT use gummy pills in any Boss dispenser.
Yes. Vegetable caps work well with the Boss. You can use any medication except those in “gummy” form.
Yes, the Boss can dispense vitamins, as well as liquid-filled gel capsules, half tablets, chewables, or dissolvable medications without modification.
However, medications in “gummy” form ARE NOT compatible with the Boss
dispenser. These types of medications will cause the dispenser to malfunction.
The Boss only dispenses pills when a responsible party confirms the patient is ready to take them. Dispensing the pills takes approximately 20 seconds. This process eliminates the need to reload missed dosages.
Yes. No problem with either.
Forty-five doses. You can use two cartridges for a 90-day prescription.
Twelve 90-day doses. Use two separate cartridges (45 doses per cartridge) for a 90-day prescription. The Boss will automatically switch to the second cartridge without user intervention.
Forty-five doses.
Any Boss dispenser can handle a C000 size pill, which measures approximately one inch in length, .376 inches in diameter, and holds approximately 22.2 ml, as well as most other pills. Do not use gummy pills as they may jam the transport mechanism.
Yes. No problem with either.
The Boss works equally well with either size tablet.
The Boss works with all types of pills EXCEPT gummy pills. Cut pills, half-pills, gel caps, and soft sugar pills work well in the Boss dispenser.
The maximum number of pills depends on the size of the pill. So, enough to fill the retention cup.
Yes, no problem.
The Boss dispenser works well with half-pills, BUT the dispenser does not accept gummy pills, as they may jam the transport mechanism.
No. Only one capsule or pill per cartridge slot. If you add two capsules or pills to one slot, the extra pill will cause the cartridge to malfunction and could damage the transport mechanism.
Each Boss medication cartridge holds 45 medication doses. The Big Boss dispenser has 24 cartridges and the Boss dispenser has 12 cartridges. So, the Big Boss dispenser holds 24 medications, and the Boss holds 12 different medications, respectively.
For a 90-day prescription, a patient will use two cartridges, so the Big Boss can hold a maximum of twelve 90-day prescriptions (use two cartridges for each prescription). If a patient doesn’t need twelve 90-day prescriptions, the Big Boss can be configured to hold the following number of 45-day prescriptions versus 90-day prescriptions: 45-day/90-day: 0/12, 2/11, 4/10, 6/9, 8/8, 10/7, 12/6, 14/5, 16/4, 18/3, 20/2, 22/1, 24/0.
The Boss dispenser is X x X x X inches (size in centimeters) and weighs about X lbs. It will fit most standard kitchen counters. The Big Boss is X x X x X inches (size in centimeters) and weighs about X lbs.
- First, create an account on the Entourage Health Information Systems website.
- Next, enter medication information, including medication name, dosage, dispense time, etc., into the application.
- Remove a medication cartridge from the Boss dispenser.
- Load medication into the Boss medication cartridge (only one pill per cartridge slot).
- Replace the cartridge into the Boss dispenser.
- Repeat until all medications are loaded.
- Close the Boss dispenser lid.
Yes. You can dispense them at any time.
The Entourage Boss system will automatically send alerts to appropriate care team members that the patient needs to take a dose of their medication(s). The patient or caretaker responds that they are ready to receive the medication. The Boss will dispense the dosage in the retention cup and open the cup for the patient or caretaker to remove the medication. After removing the medication, the cup is replaced and the process is complete.
Yes. In addition, the Boss dispenser has a battery backup and can run up to one week without power.
Yes. Using the web application, you can set up your Boss dispenser to serve multiple users. Each user will have a separate profile.
The Boss dispenser dispenses medication only when programmed to do so and otherwise remains locked. The correct dosage will be dispensed only when the patient or caregiver responds to the prompt from the Boss dispenser that they are ready to take their medication.
The Boss dispenser does not dispense missed doses. With the Boss dispenser, doses are never dispensed unless the patient or caregiver responds to the prompt from the physical dispenser or the Bossy application and signals that they are ready to take their medication. This way, missed dosages do not have to be reloaded.
Yes. Boss dispensers are always locked and will notify the care team of any unexpected movement or tampering.
The cost of the Boss is XXXXX and the Big Boss is XXXXXXXX. Each purchase of a Boss dispenser includes one authorized user and five standard user licenses. A standard user may receive alerts about the patient’s medication regimen and medication status. An authorized user has all of the privileges of a standard user and can also control the Boss dispenser remotely. After the initial cost, there are no monthly fees.
If the customer wants to repair the unit:
If a single cartridge is faulty and needs to be replaced, the cost is $35 for a new
cartridge on an exchange basis. Once Entourage receives the used cartridge (Ship to: xxxxxxxxxxxxxxxx), its condition will be evaluated and Entourage may issue the customer a partial refund, up to $15, for the returned cartridge. If the customer needs to replace the container box (everything minus cartridges) the container costs $400 on an exchange basis. Again, once Entourage receives the faulty container, its condition will be evaluated, and Entourage will issue the user a partial refund, up to $XX.XX, for the old container.
Entourage Boss and Big Boss dispensers come with a 30-day money-back guarantee and a 90-day manufacturing guarantee. If a customer wants to return a unit outside of these time frames, Entourage may buy back a single unit for $200 and a double unit for $400. All returns must be in working condition when received, and Entourage determines final buy-back upon receipt of the equipment. Refer to the Entourage medication dispenser documentation (included with product or online) for proper use, handling, storage restrictions, etc. for the Boss or Big Boss.
The unit is locked at all times and only authorized users can open it. Additionally, the unit will notify healthcare team members if it is moved or if someone tries to open the unit without authorization. These precautions might stop thieves from stealing a patient’s pain meds, but please note that our standard level of security won’t stop a determined thief or addict.
ALL Entourage medication dispenser purchases include: 1) A web account, 2) One authorized user account, and 3) Four healthcare team accounts. Additional authorized user accounts may be purchased for $4.99 per month.
Yes. Both PDF and digital versions are included with purchase.
Yes, but additional shipping charges may apply.